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Terms of Service

Last Updated: July 15, 2023

1. Introduction

Welcome to Neon Leaf. These Terms of Service govern your use of the Neon Leaf website and the purchase of products from our online store.

By accessing our website or placing an order with us, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Definitions

Throughout these Terms of Service, the following terms will have the meanings assigned to them below:

  • "Company", "we", "us", or "our" refers to Neon Leaf Ltd.
  • "Website" refers to www.neonleaf.co.uk and all content, services, and products available at or through the website.
  • "You" or "your" refers to the person accessing or using the Website or placing an order with us.
  • "Products" refers to the items available for purchase on our Website.
  • "Order" refers to your request to purchase Products from us.

3. Website Use

3.1. Account Registration

You may be required to create an account to access certain features of our Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.2. Prohibited Uses

You agree not to use the Website:

  • In any way that violates any applicable law or regulation.
  • To transmit any material that is defamatory, offensive, or otherwise objectionable.
  • To impersonate or attempt to impersonate the Company, a Company employee, or any other person.
  • To engage in any conduct that restricts or inhibits anyone's use of the Website.
  • To attempt to gain unauthorized access to any parts of the Website.
  • To use any robot, spider, or other automatic device to access the Website for any purpose.

4. Products and Orders

4.1. Product Information

We make every effort to display our Products and their colors as accurately as possible. However, we cannot guarantee that your computer's display of any color will be accurate.

We reserve the right to limit the quantities of any Products that we offer.

4.2. Placing Orders

When you place an Order, you are making an offer to purchase the Products. We reserve the right to accept or decline your Order for any reason.

After you place an Order, you will receive an email confirming receipt of your Order. This email is not an acceptance of your Order, it only confirms that we have received your Order.

4.3. Pricing and Payment

All prices shown on our Website are in British Pounds (GBP) and include VAT.

We reserve the right to change prices for Products displayed on our Website at any time.

Payment must be made through one of the payment methods we offer at the time you place your Order.

4.4. Delivery

Delivery times stated on our Website are estimates only and are not guaranteed. We are not responsible for delays due to circumstances beyond our control.

Risk of loss and damage to Products passes to you upon delivery.

4.5. Returns and Refunds

Please refer to our Returns and Refunds Policy for information on returning Products and receiving refunds.

5. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by the Company, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent.

6. User Contributions

Our Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials on or through the Website.

Any content you post to the Website will be considered non-confidential and non-proprietary. By providing any content on the Website, you grant us and our affiliates and service providers a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content.

You represent and warrant that all content you provide complies with these Terms of Service and that you own or have the necessary licenses, rights, consents, and permissions to use and authorize us to use any content that you submit.

7. Disclaimer of Warranties

Your use of the Website and any Products purchased through the Website is at your own risk. The Website and Products are provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied.

The Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

The Company will not be liable for any damages arising from the use of the Website or any Products purchased through the Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the Website.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of, or related to, them, their subject matter or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the courts of England and Wales.

11. Changes to the Terms of Service

We may revise and update these Terms of Service from time to time at our sole discretion. All changes are effective immediately when we post them.

Your continued use of the Website following the posting of revised Terms of Service means that you accept and agree to the changes.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • By email: [email protected]
  • By phone: +44 20 7123 4567
  • By mail: Legal Department, Neon Leaf, 42 Botanical Way, London, SW1A 1AA, United Kingdom
Neon Leaf Logo Neon Leaf

Premium indoor plants with a vaporwave aesthetic

42 Botanical Way
London, SW1A 1AA
United Kingdom

Phone: +44 20 7123 4567

Email: [email protected]

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